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TERMS & CONDITIONS

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Effective Date: [Insert Effective Date]

Welcome to Radiant Laser Lounge (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website radiantlaserlounge.com and engagement with our services, including consultations, treatments, and online bookings. By accessing or using our website or services, you agree to these Terms.

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1. Eligibility & Account Use

  • You must be at least 18 years old to access or use our services.

  • If you register an account (e.g., for appointments or packages), you are responsible for maintaining its confidentiality and all actions taken under it.
     

2. Service Descriptions & Pricing

  • All services—including laser treatments like Revlite, hair removal, skin rejuvenation, and packages—are described to the best of our ability.

  • Pricing displayed is subject to change. We reserve the right to update service offerings and fees at any time without prior notice.
     

3. Appointments, Cancellations & No-Shows

  • Appointments must be booked online or via our official contact channels.

  • Cancellation Policy: Provide at least 24 hours’ notice to avoid a cancellation fee. Cancellations less than 24 hours before the appointment will be charged 50% of the scheduled service cost (or one session deducted from a package, if applicable).

  • No-Shows: If you miss an appointment or arrive more than 15 minutes late without notifying us, you will be considered a no-show and will incur a 75% fee of the scheduled service cost or a package session will be deducted.

  • A valid credit card is required to secure all appointments. Cancellations or no-shows will be automatically charged to the card on file.
     

4. Consultations & Form Completion

  • All new clients are required to complete mandatory intake forms, which must be submitted at least 24 hours prior to their appointment.

  • Consultation fees (if any) will be credited toward first treatments as outlined during booking.
     

5. Right to Refuse Service

  • We reserve the right to deny or discontinue services if:

    • The requested treatment is unsafe or contraindicated for you.

    • You behave in a threatening, disrespectful, or aggressive manner toward staff or clients.

  • Unacceptable behavior includes, but is not limited to: harassment, profanity, physical threats, or discrimination.

  • Violations may result in immediate termination of service and forfeiture of fees, without refund.
     

6. Refund & Satisfaction Policy

  • We do not offer refunds for services or treatment packages.

  • If you are not satisfied with a service, please contact our staff within 5 days. We may offer a complimentary follow-up service, subject to our discretion.

  • No refunds will be issued for prepaid packages or services once initiated.
     

7. Promotions, Packages & Memberships

  • Any discounts, packages, or membership plans are subject to specific terms applicable at the time of purchase.

  • Packages are non-refundable and subject to deductions per cancellation or no-show as outlined above.
     

8. Intellectual Property

  • All content on our website—including text, graphics, images, logos, and trademarks—is owned by Radiant Laser Lounge and protected by intellectual property laws.

  • No content may be used or reproduced without our express written permission.
     

9. Limitation of Liability

  • To the fullest extent permitted by law, Radiant Laser Lounge is not liable for any indirect, incidental, special, or consequential damages arising from your use of our site or services.

  • Our liability is limited to the amount you paid for the particular service in question.
     

10. Indemnification

  • You agree to indemnify and hold Radiant Laser Lounge harmless against any claims, damages, liabilities, and expenses (including attorneys’ fees) arising from your breach of these Terms or your conduct.
     

11. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of California without regard to conflict-of-law provisions.

  • Any disputes arising under or relating to these Terms shall be resolved in the appropriate courts of Sacramento County, California.
     

12. Changes to Terms

  • We may modify these Terms at any time. Updates will be posted on our site with a new effective date.

  • Your continued use of the site or services after changes are posted means you accept the updated Terms.
     

13. Contact Information

If you have any questions about these Terms, you may contact us at:

Radiant Laser Lounge
8065 Elk Grove Florin Rd., Suite #150
Sacramento, CA 95829
Email: bookings@radiantlaserlounge.com
Phone: 916-345-4485

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